[Resolved]  RBL Bank — Balance Deducted my account pls refund

RBL Bank — lien amount
AUG 25th, 2021
RBL lien my balance of rs.1484/ with customer id:[[protected]]. I was not intimated about this. And in this covid-19 pandemic, their customer support is also not working. I am in urgent need of my money to run my household. Please look into it and reverse the money to the account as soon as possible
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Aug 26, 2021
Complaint marked as Resolved 
RBL Bank customer support has been notified about the posted complaint.
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1. Date : Oct 16, 2021
Amount : 719.8 Rs.
Name : R Shield Insurance Renewal Premium
2. Date : Oct 16, 2021
Amount : 15000 Rs.
Name : R Shield Insurance Renewal Premium
Please attach copy of merchant interaction in this email.
Dear sir kindly attend this case my name is santhosh kumar
This is my card number [protected]
Oct 16 2021 i got one telephone call from this number [protected] he is ask for ur R shield insurance renewal i said don't renewal last one i was weast of money for this insurance so again how without my permission he is renewal insurance with in 24 hrs refund my in ac other wise am going to regal action thats it kindly refund my amount 15719 its most help full for me🙏

And i went go to bajaj finser office at chennai mount road Ragaja towers speck to customer care also i told everything then she said ur insurance cancel request its raised give request number also and she is name
Shobana
Cancellation request no 36703305

PhILIP SANTHOSH's reply, Oct 20, 2021
Pls kindly cancel the R shield insurance pls help mee kindly refund the my amount 15719 on my credit card its most use full for mee🙏

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