| Address: | delhi | | Website: | www.rblbank.com/cc-covid19mor?itm_campaign=covid19&itm_medium=Website&itm_source=lp-covid-re |
Facing continues harassment by this particular rbl card.
I have opted in for moratorium by visiting the website page putting my number and got the otp entered that too immediate
After i get a call so i opted in again.
Now they have started saying mam moratorium has followed for last 5 months now you have to pay.
I asked for a mail saying share the mail saying that you people are not following any rbi govt of india guidelines of not following their guideline but then in that reply they say mam for moratorium you have to pay minimum amount.
I know the guidelines it says i need not to pay anything if i have opted for moratorium
But they are asking me pay and saying notice has been issued and now they have started following me on my whats app also.
And they talk when they want if we call their helpline number they dont respond.
Who can help me in this i dont know.
As if govt have given them freedom to follow their own guidelines then i feel helpless. . And if their is charges to follow moratorium then what is the point of moratorium.
Here i want to share that i have opted moratorium for ths card through their automated call also.
They give 1 and 2 option in which i have selected opt in for moratorium
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