RBL Bank — credit card application process not giving the proper updates and status of the application to the applicant

Address:

560086

Hi, this is the second time i have submitted my documents for rbl credit card through online as well as physically to executive after collecting the documents its their responsibility to inform the applicant that whether his application is approved or not but this bankers never update anything even in their online tracking portal it shows same for as long as we check that application is under process worst banking service which i ever had sbi and hdfc are really good. Please return my documents or else update the status.