RBL Bank — credit card payment harassment

RBL Bank — credit card payment harassment

C chandra241990 from Bengaluru, Karnataka

Once they dispatch bill you start getting tens of call everyday asking when you will make payment and if you miss due date by chance then call frequency increase to at least 50 a day asking why you are not making payment this is not service which other bank give it's pathetic do not ever opt for rbl bank credit card if you do then be preapared for harassment by call by company Was this information helpful? No (0) Yes (0)
RBL Bank customer support has been notified about the posted complaint. Dec 15, 2018 Updated by chandra241990 I had raised a request for card cancelation but strange thing is the retention team tried to reach me but I was not able so they could not process the cancellation . When you want payment you call hundreds of time but when you want to cancel card you never try to reach me over phone stupid process nobody to question. Only way to cancel card is calling customer care and then waiting for call from retention team to confirm again which they never do
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