RBL Bank — credit card pending for closing

Yogesh G Prajapati

from Ahmedabad, Gujarat

Address:

380016

I had many time request to close my credit card on urgent basis but they aren't close it. now next month they will charge me renewal fees but i want to this card any more then why should i pay it. request you please help for close my RBL Credit card. They are alloted me a card as free card no AMC applicable on this card. Now they are charging 2500 Rs. So, I don't trust any more and I don't want to keep this card. But they are not responding I mean to say their all customers care number not ringing how can we call them to close this card before renewal. I am trying to call them since 20 November but they are not responding properly.

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RBL Bank customer support has been notified about the posted complaint.

Dec 05, 2018

Updated by Yogesh G Prajapati I talked with rbl customer service executive at 11.18 pm after many attempt for call they are finally received my call for close my credit card. Now executive told me I m not able to check your details for closing the cards due to server upgradation. Now sir, what will I do please, because they were sent me massage they weren't contact me and inform me that kindly call customer care for further assistance. Now they are not closing my card just wasting my time and I will not pay them renewal charge if they are not close card before renewal.