RBL Bank — credit card processed without my permission

Address:	Mumbai City, Maharashtra, 400013
Website:	www.rblbank.com

Dear team,

Please help me in resolving my concerns.

I have been writing mails to rbl and there is no proper response.

Complaint review:-

I got a call from xpressbee stating credit card from rbl bank has been dispatched, whereas i have never requested for credit card nor i have signed anywhere on the agreement requesting for credit card and i got a sms from rbl bank stating i need to pay minimum due.

I was surprised and call rbl customer care with great difficult and the female named ms. Geetha assured that the complaint will be taken forward and the card will be blocked but to my utter surprise the card is still not blocked and i still get sms and mails from rbl to pay minimum due and until now nobody bothered to call me.

I have sent more than 30 mails to rbl but still there is no proper response and my concern is not address.

Request you to please take action and help me in closing this matter.