[Resolved]  RBL Bank — credit card was rejected by customer, yet asked for annual fee

Address:Pune, Maharashtra, 411038
Website:www.rblbank.com

Hi bank,

I have no relation with the rbl bank. Even though i had rejected the card from money tap yet it was dispatched. I had rejected and asked the corrier boy to mark as rejected and return it to bank,

Since then i have been receiving sms about payment of rs499, i had called the bank and asked for explanation, agent said they are blocking the card, i wounder how they could block a card that not even received by the customer,

How could you charge on my name when i rejected your service,

Later they had lodged an complaint and no response yet and this was 7 days back

Please clear the charges on my name and ensure that this doesn't hurt my cebil score

Note: i dont want this issue to hurt my cebil score

Contact number: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2019
Complaint marked as Resolved 
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

My payment of Rs.10000/- paid on 22/11/2018 was not entered in the statement slip of the month of DEC 2018.

I mailed them many times but they did not reply me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2405
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information