RBL Bank — loan against credit card

Address:

Kolhapur, Maharashtra, 416005

I have requested a loan against, credit card about a month back, from my rbl mobile app, where i did not find any information, if approved or rejected, but on 26-dec-2018, i got a message that a sum of rs.1, 50, 000 has been transferred into my bank account by neft, and for the same amount my card limit reduced, but after following twice over ivrs of rbl (Itself non-transparent for a person to contact directly to any executive) i did not find any amount into my account or not even a single msg from bank, about what happened.
I am afraid of a fraud and will not be able to pay back such amount, my request is to cancel this loan and raise back my card limit.

Thanks

Narinder ahuja
Cont: [protected]
Card ending 4 digit: 7252