[Resolved]  RBL Bank — my credit card is blocked, no one responding.

Address:

Kodihalli, 560008

I was using RBL credit card last 3 years, I have multiple RBL cards. 1 November I got message, my credit card ending with 4203 and 1176 are blocked. But i had sent address proof documents. For one of my RBL bank credit card they accepted my document but for other one they rejected. why i am not able to understand this. Customer care also giving multiple times fake information. first they told you can request to change primary mailing address to home address, but after few days they denied and asked for HR latter. why they want HR letter. i don't know. that also I sent after next day but i did not get any response. they are repeating same sentence again and again but it is not working at all . they are not responding any mail. Last week my statement is generated but i am not able to pay that amount.

my contact number is [protected].