RBL Bank — new credit card limit fake promise
Gurugram, Gurgaon District, Haryana, India
BiBijesh Siwach on Mar 17, 2019
Dear rbl team
1. Rbl team confirmed me titanium delight card with annual fees-750 but i received platinum delight with annual card fees of 2000/inr. And when i got a confirmation call after receipt of card that time also i informed the same and your team person said that we will wave of your annual fee for first year but still after that i got statement of 2360/inr
2. I informed to rbl team that i need credit card with minimum limit of 2 lacs. Even after getting card confirmation before dispatch i informed to not to dispatch my card if limit is less then 2 lacs. I said pls mention my comments in feed back/confirmation form that customer refused to accept card with limit less then 2 lacs. But even after this conversation during confirmation call before dispatch, rbl team provided me card limit which is 36000/- only.
And this is happening 2nd time. Now my experience with rbl is worst till now.
And after receipt of card when i got confirmation call from service team that time also i convey the same and wnat to return/discontinue my card.
And now i really frustrated and hate to have any relationship with rbl.
This is the worst bank ever according to me.
[Mar 17, 2019] RBL Bank customer support has been notified about the posted complaint.
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