RBL Bank — new credit card limit fake promise

 
2 Reviews
Gurugram, Gurgaon District, Haryana, India
 Bijesh Siwach on Mar 17, 2019
Dear rbl team
1. Rbl team confirmed me titanium delight card with annual fees-750 but i received platinum delight with annual card fees of 2000/inr. And when i got a confirmation call after receipt of card that time also i informed the same and your team person said that we will wave of your annual fee for first year but still after that i got statement of 2360/inr
2. I informed to rbl team that i need credit card with minimum limit of 2 lacs. Even after getting card confirmation before dispatch i informed to not to dispatch my card if limit is less then 2 lacs. I said pls mention my comments in feed back/confirmation form that customer refused to accept card with limit less then 2 lacs. But even after this conversation during confirmation call before dispatch, rbl team provided me card limit which is 36000/- only.
And this is happening 2nd time. Now my experience with rbl is worst till now.
And after receipt of card when i got confirmation call from service team that time also i convey the same and wnat to return/discontinue my card.
And now i really frustrated and hate to have any relationship with rbl.
This is the worst bank ever according to me.

Complaint Status


[Mar 17, 2019] RBL Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Rbl insurance plz close sir [protected] rajender Kumar

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    Customer satisfaction rating
    3%
    Complaints
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    phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    location
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    RBL Bank - new credit card limit fake promise