RBL Bank — noc for account which i asked to close a year ago on 13nov2016

Address:New Delhi, Delhi, 110085

I asked the bank to close my service through call and mail on 13nov2016. They blocked my account and on 15oct2017 when i tried to get a car loan... My cibil score was low due to this bank which says i have not paid their balance. So i went through their customer care. They apologized and said they will clear all charges and will provide me noc so that i can get a loan but no response from their side. I called again after 10 days and they had not tried to solve my problem. I somehow reached the supervisor and he promised me that everything will be done within three working days.
My loan is stuck and they are least bothered about it. Three working days are over…i got no noc and he called me ‘adamant’.
This bank has got no regards for their customer and their time.
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RBL Bank customer support has been notified about the posted complaint.
Nov 08, 2017
8283936287's response
Courier wale k phone aaya tha pr wo dear nhi gaya card
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Apne hamara super card issue kya tha nand kishore k naam se registered mobile number [protected] 20 din ho gye hai aur hamara card abhi tkk nhi aaya

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