RBL Bank — not able to redeem the product by using reward points

Address:Thane, Maharashtra, 421503

I have achieved 16401 rewards points by using my rbl credit card so i wanted to redeem it now as i am trying to redeem it i am not able to book the product which i want because the product needs 17401 reward points so i selected the option points+cash then too they are not accepting my order as they are not accepting the remaing payment by credit card please look in this matter as fast as possible before the reward points expire.
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RBL Bank customer support has been notified about the posted complaint.
May 09, 2018
Updated by jayathirta
The photo attached is the details of the product we were ordering but it was not successful due to the above reason

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Comments

Sir men's customer ke 3500 rs nikale
Uske account se rs kat gaye or wallet me amount nahi aaya
Transaction me failed dikha raha he
Transaction I'd 10175030
Rrn no[protected]

Mera login I'd [protected]

Please help kariye sir
[protected]

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