RBL Bank — r shield insurance policy

Address:No 39 1st DCross 3rd Stage Basaveshwarnagar, Bangalore, Karnataka, 560079

Respected fourm

As per the below information, rbl bank has issued the health insurance, before providing the same its was informed to me that there will not be any kind of pre conditions as your policy is group policy

But now i m planning for my gall stone surgery and enquired about the cashless treatment the insurance company has started all the unwanted stories

I m unable to contact rbl cust care as everything is on ivr and no human interaction.

Now that doctor has suggested for surgery it costs me 80, 000 rs but the insurance company is not accepting this and unable to connect to rbl bank

Pls help me to solve this

Group policyholder name rbl bank ltd.
Group policy no. 11020060
Certificate of insurance no. 11481945
Plan name group care (Rbl)
Cover start date 00:00 hrs 29-jul-2018
Cover end date midnight 28-jul-2019
Nominee name (Relationship) ms madhumathi n k
Premium paid rs. 5704
(Premium rs 4833.99 + cgst rs 0 + igst rs
870.12 + sgst rs 0 + ugst rs 0)
Premium payment mode single premium
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RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Charging too much of finance charge comparing any other bank
I am requesting to close my credit card permanently due to the same issue, Even the late fee also very high.
Hi, my name is Bandari Raghavendra Raviteja.iam charged with an r shield insurance policy of 1000, I don't need that policy.I haven't been informed about the policy and charging money.its not fair.i want to remove that charged amount from my bill.
My email is [protected]@gmail.com

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