RBL Bank — rbl bank credit card reward department

Address:

13 A jamuna Sagar apt shivtej nagar Peth road nashik, Nashik, Maharashtra

I made transaction for redeem reward points on 18032020 by pay u money 502.60 rs transaction done but order not placed.
I made complaint against pay u say that transaction i'd payu [protected]
Successful but merchant rbl bank reward not placed order order i'd is
Bbe7d9a5bf773e2446cf so plz refund my amount by rbl bank in my credit card account my registered mobile number no is [protected]