RBL Bank — reg. cancellation of credit card

Amuthasanthi

from Tirupati, Andhra Pradesh

Address:

600001

Hello! I don't want to use my credit card anymore. Issue is not resolved.
It's very disappointing. Received message that could not able to connect you. I can't believe only calls from your service could not be connected. Till now i didn't receive any calls. Getting messages only like cancellation could not be processed. So smart you are. When you need to sell your credit card, will call many times. But when we want to do cancellation of our card, you find very difficult to reach us. Really distressing. Do something for my credit card cancellation. Thank you

A. Amuthasanthi,
[protected]

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RBL Bank customer support has been notified about the posted complaint.

Mar 17, 2019

Updated by Amuthasanthi I had call from customer care executive yesterday. She said will receive the confirmation of cancelling my card. But nothing was done still. Didn't receive any messages. Not confirmed of cancellation of my card. Do I have the rights to cancel my credit card? I don't think so. Violating my rights. The caller only decide should I have a credit card or not. I was trying to cancel my credit card more than a week, nothing was done. Think about unawared people. RBL is not concern about their customer. Very smartly they sent text message like could not able to connect you through phone call . Now they called and I answered. Till nothing was done. What is this? People were cheated like this way. How many times I made a complaint, nothing was done. Need solution. What else to be done?