[Resolved]  RBL Bank — this is narasimha murty, want to complaint against the rbl bank. bank provided me personal loan in fraud way.

Address:

Pune, Maharashtra, 411015

Hi,

This is Narasimha Murty, want to complaint against the RBL Bank. Bank provided me personal loan in fraud way.
I received call from third party(call centre) for personal loan saying that loan interest rate will be 10.99% to 12%. I said ok, they collected my documents. After some time they said its RBL bank proving loan to you.
They had given me RBL person number to contact for further information. I called several times to that person asking details of loan, he said you will get call from bank before processing loan amount.
Suddenly one morning amount of 3, 86, 000 was credited to my account. My request for loan amount was 3, 00, 000 @11% rate for 3 yrs. I called several times to bank person for the details-what amount was approved, deductions and rate of interest. First of all he not picked up the call for some days. I dropped mail that I will go legally against you. Then he picked up the call, after several calls he said 4, 10, 000 something was approved @16% for 5years at EMI of 9884Rs, 24, 000 was deducted for processing and insurance which was never told to me before. I asked without my acceptance how you processed loan. I asked to return back my loan. he said ok.
After two days he said reversal is not possible I will make some adjustments, he returned cheque of 10, 000 which they charged as processing fee. He also agreed to cancel 10000 as insurance. Till now this was not confirmed. They are saying its waived off. But I dint get any confirmation for that.
He promised reduce interest rate also. Later he said it is not possible, but after six months you just top up 10000, I will make 10.99% from then.
I want to return back loan, now bank saying you have to pay EMI till one year, we cant do anything
This is completely cheating by bank without notify they processed loan amount. No communication, no response from the bank people. I raised complaint to bank several times no satisfactory response.
In this way this bank has cheated me, who knows bank cheating all other customers also.

murty