RBL Bank — transaction declined and account credit

1 Review
Na, West Bengal, India
 suparna5995 on Jan 9, 2018
Canara bank — transaction decline and acount credit

1 review
Su suparna5995 on jan 9, 2018 mark as resolved

The branch manager
Bank name:canara bank
Location: nalua

Sub: transaction decline and account debited (Account no :)

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.
Transaction receipt
Customer copy - aeps deposit
Date & time: [protected]:11:06
Terminal id: [protected]
Agent id: dig1312973
Bc name: biswajit baidya
Matm req id: rdi01408
Rrn: [protected]
Stan: 391079
Txn id: 3135805
Uidai auth code: [protected]fc6aeeff441a9956667d5da0cac55
Txn status: success (91) : issuer is inoperative
Txn amt: 2000
A/c bal: 0
Response code: 91
Response message: issuer is inoperative

Canara bank –[protected]
Adhar no[protected]
Customer name biswajit baidya

Complaint Status

[Jan 09, 2018] RBL Bank customer support has been notified about the posted complaint.
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    RBL Bank - transaction declined and account credit