RBL Bank — transaction declined and account debit
Susuparna5995 on Jan 5, 2018
The branch manager
Bank name: canara bank (Code cnrb0005717)
Sub: transaction decline and account debited (Account no :[protected]
With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.
Please find below the transaction details along with npci status also, transaction receipt attached with the letter.
Kindly process the request and reverse the amount in my account against the same.
Customer copy - aeps deposit
Date & time: [protected]:11:06
Terminal id: [protected]
Agent id: dig1312973
Bc name: biswajit baidya
Matm req id: rdi01408
Txn id: 3135805
Uidai auth code: [protected]fc6aeeff441a9956667d5da0cac55
Txn status: success (91) : issuer is inoperative
Txn amt: 2000
A/c bal: 0
Response code: 91
Response message: issuer is inoperative
Thanks & regard
Customer name : biswajit baidya
[Jan 05, 2018] RBL Bank customer support has been notified about the posted complaint.
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