[Resolved] RBL Bank — Unauthorised fraud transactions on my credit card for total amount of rs 107800 | |
Dear Sir/Mam, On 15th sep'16, there were 3 unauthorised fraudulent transactions on my RBL credit card for a total amount of Rs 107800. I received 3 SMS on my mobile [protected] for transactions of Rs 29000, Rs 28900 and Rs 49900. On 15th sep'16, I received these 3 sms at 6:59 pm, 7:04 pm and 7:48 pm respectively. The merchant names are ATL store house, akrati art gallary and Royal tour and travels. Total fraud on my credit card is rs 107800. When I received these 3 SMS, I was at ambience mall Vasant Kunj, Delhi and I have the proof of that as I have the credit card receipts of genuine transactions made by me around that time. From call center agent of RBL Bank, I came to know that POS (Point of Sale) of these 3 unauthorised fraud transactions is Agra whereas at that time I was in Delhi. Also I have the card with me. Now I have blocked my card. Kindly investigate this matter at the earliest Regards, Vinayak Negi mobile- [protected] TOTAL AMOUNT(FRAUD)- rs 107800 Was this information helpful? | |
Nov 16, 2016 Complaint marked as Resolved RBL Bank customer support has been notified about the posted complaint. | |
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+91 22 4302 0600 [Corp Office]
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But they clearly denied and want payment as soon as posible for card, however same thing happen with my sbi card and they waived off my 2 month late fee, I realy appreciate this step of sbi bank but rbl is full of greedy management and full of selfish...I m gonna close this account after reading many bad feedbacks of this bank.