RBL Bank — unjustified credit card charges

Address:Ghaziabad, Uttar Pradesh, 201012

Greetings of the day. As telephonic ally discussed please look after how concerned bank straight away breaking the norms by rbi. This is to please be noted i m using a credit card of ratnakar bank limited for last approx 2 years. My mother underwent open heart surgery a year back. Since that period i am into financial crunch bank meanwhile i am paying the minimum amount dues till to 2 months back now my position is not so good to pay the total outstanding or minimum payment as desired by the bank. Also the unnecessary bank charges me amount of 53, 000.00/- in the shape of service tax. For last 2 months i am unable to do the minimum amount payment of credit card of said bank. Also be noted that i am regularly doing the payment to the bank. I requested bank to convert all the principal outstanding into emi bur the concern bank is not ready for that. Also the said bank imposed me a charges of round about 53, 000.00/- rs in shape of taxes and gst. Also the bank is not ready to tell me the clarification of the said charges. The bank sending me the legal notice not even from the bank official id. The employee named sh. Robin lamba is so very embarrassing he do not have ethics to talk. I mailed bank to number of extent but the said bank is not ready to help me out. I want to do the the payment after the clarification of the charges imposed by the bank.

Sir i never denied to do the payment but every time there is harassment and threatening call from the bank officials. Recovery agents usually visit to my place without carrying id card of bank. I also requested to convert all the principal outstanding into emi but bank is also not ready for that.

Please take care of the charges imposed by the bank talking ethics of rbl bank employees specially sh. Robin lamba who straight away insulted me and my mother.


Nikhil garg
3/1352 vasundhara, ghaziabad
Uttar pradesh-201010
[protected]
Was this information helpful?
No (0)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Sep 22, 2018
Updated by NikhilGarg05
Greetings of the day. As telephonic ally discussed please look after how concerned bank straight away breaking the norms by RBI. This is to please be noted i m using a credit card of Ratnakar Bank Limited for last approx 2 years. My mother underwent open heart surgery a year back. Since that period i am into financial crunch bank meanwhile i am paying the minimum amount dues till to 2 months back now my position is not so good to pay the total outstanding or minimum payment as desired by the bank. Also the unnecessary bank charges me amount of 53, 000.00/- in the shape of service tax. For last 2 months i am unable to do the minimum amount payment of credit card of said bank. Also be noted that i am regularly doing the payment to the bank. I requested bank to convert all the principal outstanding into EMI bur the concern bank is not ready for that. Also the said bank imposed me a charges of round about 53, 000.00/- Rs in shape of Taxes and GST. Also the bank is not ready to tell me the clarification of the said charges. The bank sending me the legal notice not even from the bank official id. The employee named Sh. Robin Lamba is so very embarrassing he do not have ethics to talk. I mailed bank to number of extent but the said bank is not ready to help me out. I want to do the the payment after the clarification of the charges imposed by the bank.

Sir i never denied to do the payment but every time there is harassment and threatening call from the bank officials. recovery agents usually visit to my place without carrying ID card of bank. I also requested to convert all the principal outstanding into EMI but bank is also not ready for that.

Please take care of the charges imposed by the bank talking ethics of RBL bank employees specially Sh. Robin Lamba who straight away insulted me and my mother.

--
Nikhil Garg
[protected]
Complaint comments 

Comments

From my credit card Within 2 minutes without my knowledge 2 international transactions were done in USD which cost Indian rupees 20000/- please solve my issue as early as possible and refund my amount please thanking you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2405
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information