Please look into my matter the problem which i am suffering from 1 week in your nallasopara (East) branch.
Actually i got a cheque from my parties so i directly went for deposit to it but i was not having my account no. Along with me.
So i asked the employee there can you provide me my account no. By name.
Then they provided me a wrong account no. Which was my last 2 yr before saving account no.
And even i have submitted account closing form to bank manger but i think he has not done that now the manager is changed.
But i wanted to deposit that cheque of amount 8200₹ to my current account no. But they deposited in another account i. E saving account which i am not using it because it was difficult to maintain 2 account at time to me so i have submitted account closing form to bank manager.
I was waiting for my money then they said on 3rd day to do kyc of account you will be get your money back so i did that process also.
Then on 4th day i visited they said your all money deducted you have to pay more.
I have one question if my account was freeze so how can cheque all transactions can happen then why did you asked for kyc after money transfer why don't you asked me before.
During that time the managers where not available so all employee over there they said we can't do any thing please talk to manager but even he was not available for 2-3 days.
If your giving all the access to your employees for getting money then why not giving access to pay back right to them.
I am your old and existing customer from since 5 yrs this time i got very bad and worst experience from your bank.
Please give me my all money to my current account otherwise i will close my account from your and even i will tell my all friends and family member the people who has opened and account by my references to them all.
If you can't help me out from this problem.
Then i will again post a consumer complaint.
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