Recharge Failed — Money should be refunded in my wallet

Address:Kupwara, Jammu and Kashmir, 193303

I have recharged a number [protected] through my wallet at rupees 17/and same amount was deducted from my wallet but the amount was not received by the number I recharged. I requested that my account should be refunded and also in future such problems should not be occurs as we feel insecure to shop or order any thing .thanks
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    Handwara
    Jammu and Kashmir
    India
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