RechargeItNow — Bill unpaid and not yet refunded

Address:New Delhi, Delhi, 110002
Website:www.rechargeitnow.com

I tried to pay my Idea bill of rs.310 on 7th of February and even though they deducted the aforesaid amount, the bill payment has not been successful. They provide me a ticket number I was asked to wait for two days until they try and resolve this issue but I haven't been tried contacting in any way...After a week I found a number and mail Id on google.I tried to contact on that number but no one received the call..It means its a false number..I tried to give them a mail but it was too a falke Id. It has already been 2 weeks still no status..I'd much obliged if I could get a refund now.

Order ID :- IDP[protected]
Date of Payment :- 07/02/2017
+1 photos
Was this information helpful?
No (0)
Yes (0)
RechargeItNow customer support has been notified about the posted complaint.
Aug 08, 2017
suvitha sukumaran's response
Truely disappointing. I had made two trial electricity bill payment through kseb.in. There payment gateway is TechProcess.
During payment processing, Both these transactions failed

Cash is debited from my account.

But I have not received a refund of the transaction
Complaint comments 

Comments

Hello,

this is Dazy Arya,

I have done Recharge through rechargeitnow of 75 Rs for one Mobile & 149 for another, Payment has deducted from my account, But Recharge had not done Successful as well i have not got my refund, I am very disappointing from this site.mobile no is [protected] recharge 149 & another is [protected]-75 rs.
Truely disappointing. I had made two trial electricity bill payment through kseb.in. Both these payment transactions failed

Cash is debited from my account.

But I have not received a refund of the transaction

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RechargeItNow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    303
    Pending
    0
    Resolved
    157
    RechargeItNow Phone
    +91 124 257 8200
    RechargeItNow Address
    II Floor, 4654/21, Daryaganj, New Delhi, Delhi, India - 110002
    View all RechargeItNow contact information