|Address:||HADIRANI MAHILA BBATTALIAN, NARELI AJMER|
On 21st September 2022 from Ajmer to Mathura I had booked two sleeper tickets through Red Bus App whose boarding station was mentioned as Ajmer RPSC Parking and I reached the boarding station RPSC Parking Ajmer at 8:15 PM at the stated time but there was no bus. not found.
I talked on the helpline number and was told that there is no bus from Ajmer, I will get a bus from Jaipur, for the inconvenience caused to me, I canceled the ticket but the ticket was also not canceled, so I request you to cancel my ticket for that day, to return my money. Please, I have not done any journey on the above date, it can be investigated or else I will have to make a police complaint.
Nov 3, 2022Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Sep 30, 2022Red Bus Customer Care's response
Greetings from redBus Team!
We are checking on your concern and we will get back to you soon with updates.
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