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RED TAXI in Coimbatore — Worst Service By Red Taxi

Worst Service By Red Taxi Booking ID for 20 Mar 2014 at 18:59 is B[protected] Cab no.0272 chauffeur mobile no. 87xxxxx272 Chauffeur is rude to me; When i said to him that i will make a complaint on you be fore getting down the cab, he dint say nothing:When i walked few distance he said Hey Mr. "Go and complaint"; i know to face: After making Complaint to customer care; they they will call in haf an hour : more than a hour Passed : i posted in this FB post. I have used this service more than 16 times to my knowledge; recently like this issues happened;
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Complaint Status


[Mar 20, 2014] customer support has been notified about the posted complaint.
Verified Support
Red Taxi Customer Care's response Nov 06, 2019
Dear Customer,
Thanks for using Red Taxi. We regret for the inconvenience caused for you. We have increased our cabs and service level. You will not feel such experience in future. Please feel free to post your queries on [protected]@redtaxi.co.in.
Regards
K.Peter
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I have booked a taxi in redtaxi network on 18th may-2016 @ 7:10pm against booking id of RB18053230. Customer care executive confirmed that taxi will be available with in 10 or 15mins for pickup. But vehicle will reach to ou door step by 7:45pm. Exactly 35mins late. In between this delay time, I have called a customer care department once and driver two times. They can't able to say their exact pickup time. They are not doing business for customer satisfaction.

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    Customer satisfaction rating
    28%
    Complaints
    37
    Pending
    16
    Resolved
    6
    Red Taxi Phone
    +91 42 2456 7890
    Red Taxi Address
    Eagle Fleet Services , 137, K.S. Ramasamy Gounder St., , K.K. Pudur, Saibaba Colony,, Coimbatore, Tamil Nadu, India - 641038
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