Redbus — about my payment debited and not getting tickets

Address:474003

I had book the ticket for jaipur to gwalior for 15/12/2018 for bus ticket of hans travels via red bus with name somil agrawal and other 3. With my number id [protected]
I had paid rs 1380/-through paytm. Amount deducted from my account but error message of transaction failed appeared & i can;t get the ticket.
Bank end detail is as under.
Payment date:14-12/2018
Please refund my whole amount as no ticket issued.=
Aayush agrawal
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Red Bus customer support has been notified about the posted complaint.
Dec 14, 2018
Updated by Aayush Honeý Ägrawaľ
I have tried your customer service 20 times but never get connected to your employee..
Complaint comments 

Comments

Hi,

I have recharge of my Vodafone no of 50 Rs through Redbus wallet. Amount debited but not recharge. Kindly return refund the amount.

Date : 24-NOV-2018
Transaction id: MR3492965

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