[Resolved]  Redbus — about refund my ticket money

Address:400701
Website:www.redbus.in

Shivshahi bus from pune to latur was cancelled on 17 oct 2017. So i raised a complaint regarding bus was cancelled so give my ticket money back but i didn't receive my money from redbus yet. So please refund my ticket money asap.

Please take it seriously, u cant do this with your customers, you should follow some business profession. I already sent you 3-4 times mail against this, thsi will my last mail. I will wait for 7 days max and if i dont get a solution and my money i'll lodge a complain against redbus in the consumer court, so please do the needful.

Ticket no: tkb[protected]
Name :- akash gutte
Bus :- shivshahi (Pune-latur)
Issue :- refund issue
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Feb 26, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
Red Bus Customer Care's response
Hi Akash,

Greetings from redbus!

We kindly request you to share us the redbus ticket number or the complaint reference number to check with the operator.

Awaiting your response.

Regards,
Team Redbus
Verified Support
Jan 23, 2018
Red Bus Customer Care's response
Hi Akash,

Greetings from redbus!

We are really sorry for the delay in refund. The refund for the cancelled tickets was issued directly from the MSRTC ticket counter.

However, the refund has been processed from our end as time frame has been expired from the MSRTC.

The amount will reflect in your payment source within 7 bank working days.

We are really sorry for the inconvenience caused to you in this regard.

Regards,
Team Redbus
Jan 24, 2018
Updated by akash_8149!
Thanks Redbus service, I hope you will deliver good service everytime to your customers.
Complaint comments 

Comments

Vaibhav travels cancelled bus but red bus did nt inform us n we were waiting for bus at night more than 1 n half hour n when we called bus operator they explained redbus already in afternoon . So whomsoever reading this shame on red bus service for life long. No more red bus now n more imp I missed my imp functionof my life

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