[Resolved]  Redbus — aeon connect bus no kl 07 ca 1639

Booked sleeper 2 sleeper tickets for my self senior citizen aged 65 & for my wife for journey to coimbatore from bangalore for journey on 11.06.18 at 11.45 pm. We waited for more than one hour in the severe windy conditions in the night. When the bus arrived at 12.50 pm it was a seater bus and the behaviour of the driver and conductor was so rude that they said it was none of our business.
I has to incur rs 2000 loss as one ticket costed me rs 1000 each.

This type of buses should be removed from the red bus list.
I also requested you to get refund for the amount lost.
Mobile no of the driver[protected].
My pnr no ts[protected]ubh ticket no tm[protected]
Seat nos d 1 & d2

Worst service

Please arrange for refund
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Jun 12, 2018
Complaint marked as Resolved 
Please ignore the complaint. I had accidentally booked thinking that it was a sleeper bus. It actually was a semi sleeper bus. Even in redbus, it is mentioned as semi-sleeper. My bad.
Red Bus customer support has been notified about the posted complaint.
Complaint comments 

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It has been more than 7 to 10 days as (18 may 2018) I applied my refund from red bus to my credit card and the transaction never started and I cancelled and claimed my refund on 13 june 2018 to my paytm account. Red Bus never showed any progress. What should I do Now

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