[Resolved] Redbus — amount deducted but booking has not done

Sanjib Chowdhury

Address:	Bangalore, Karnataka
Website:	Redbus.in

Tried to book the ticket on 19th november from mumbai to bangalore. But it didn't book but amount (2220) has been deducted from the account. Even didn't get any confirmation or transaction i'd. I can only provide you the bank transaction detail.

I am requesting you to please initiate the refund amount.

Thank you.
Warm regards,
Sanjib
[protected]

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Dec 20, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Red Bus Customer Care's response Dear Sanjib,

Greetings from redBus!!

We apologize for the inconvenience caused.

We would like to inform you that the refund of Rs. 2220/- has been initiated on 19th November 2018 for the transaction id:[protected]. The refund will reflect within 7 bank working days in the source account from the date of initiation.

We thank you for choosing redBus.

Have a nice day.

With regards,

Team redBus