[Resolved] Redbus — amount deducted but ticket not booked | |
I was booking a ticket on redbus for my journey from (Pune - solapur) dated 8/2/2019. The amount was deducted but the ticket was not booked. Even though i received a message as follows : "your refund request of rs 475.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days." My amount is not yet refunded. Please look into my inconvenience as early as possible. Was this information helpful? | |
Mar 28, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 16, 2019 Red Bus Customer Care's response Hi Customer, Greetings from redBus! Trip id[protected] Upon checking the refund is already processed from our end on 08th February 2019 and we request you to get in touch with your bank with ARN[protected] for further assistance. Thank you for contacting us. Team redBus. | |
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