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Redbus — amount deducted from my account in the name of redbus but ticket not generated and failed transaction

I booked a ticket from lucknow to indore on june 1 2019 through redbus app.
But when i paid the money the ticket was not generated and no booking was done but still 2110 rupees were deducted from my account.
I want this issue to be resolved as soon as possible.
Transaction id :[protected]
The payment mode was google pay
Total amount deducted 2110.50

amount deducted from my account in the name of redbus but ticket not generated and failed transaction

Complaint Status


[Jun 02, 2019] Red Bus customer support has been notified about the posted complaint.
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