[Resolved] Redbus — amount has been deducted.but ticket is not received.I lost 1726 rs .

mounika challamcharla

from Mumbai, Maharashtra

Address:	DIRECTIONS SAVE WEBSITE IBIBO Group Pvt Ltd. #No 23, 5th Floor, Indiqube, Leela Galleria, Hotel Leela, Bengaluru, Karnataka 560008, 560026
Website:	redbus.com

On 11th may 2018 around 7:00 am I have booked a ticket in red bus.i have done transaction by using Google pay.i have logged complaint with red bus.they are telling me that they don't have data which is more than 3months.they asked me for rrn number.i have shared the number.but now they are telling me they don't have data.i have lost 1726 RS.redbus is providing worst service.full customer care itself is fraud.mainly supervisor is waste person prasanth.

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Jul 31, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Red Bus Customer Care's response Hi Mounika,

Greetings from redBus!

We are sorry for the trouble caused. We are not able to fetch your booking details with the given information. Please share the email id and phone number used for the booking with us at [protected]@redbus.in to help you with it. Thanks for choosing redBus.

Regards,
Team redBus.