[Resolved] Redbus — amount was not refunded to my account

Dinesh Aravindhan

Address:	Chennai, Tamil Nadu
Website:	redbus.com

I booked ticket on[protected]monday) from thanjuvur to chennai in New united Travels. departure-10:30 pm, seat no.9. LATER I GOT A CALL FROM[protected].I didn't cancelled my ticket but they(redbus operator) said, " your ticket was cancelled due to bus routes and timings are changed and we will refund the full amount rs.400 to your account".

if you cancelled my ticket then how can i go to chennai?
still the amount was not refunded.
what are you doing sir?
daily i call you, you simply said, "it will automatically updated in 24 hrs".
are you kidding me?
how long we wait sir?
please reply...

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Oct 28, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Red Bus Customer Care's response Hi Dinesh,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.