[Resolved] Redbus — board point issue / srs travail _ need refund

Sanket Pawar

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560068

I am attaching redbus booking snap my bording point was madiwala they call me at 11 that u have to majestic and when i reach majestic agin they told me bus has been left from here come at yeshwanthpur. Firstly they dont even speak on call just call me and disconnected the call.

I trust on redbus and book the ticket if i am cooperatiing with them then they have to wait for me for 5 min. At yeshwanthpur bus passed from my side and i reached at srs office near to me they also not responded me properly and that time i was on call with redbus expert.

I dont want any excuses from you or operative call me and refund my amount.

+2 photos

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Oct 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Red Bus Customer Care's response Dear Sanket,

Greetings from redBus.in !

Ticket ID : TMA[protected]

We sincerely apologize for the inconvenience caused. We would like to inform you that the issue has been escalated to our relevant team and the same may take 1-2 business days for us to receive an update. Rest assured, we shall update you on the issue as soon as possible.

We request your co-operation.

Thanks,
Team redBus.