[Resolved]  Redbus — booking tickets

Dear team redbus

I am writing to you about your software interface while booking the ticket. After talking to bus operator, i came to know that the requirement is given by them. But making interface is your lookout and not bus operator’s work.
I am making you aware that your system is not user-friendly as airline system. Please check airline system and change your reservation system while booking a ticket. It will help, many customers to become more alert while booking tickets.
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Apr 30, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2019
Red Bus Customer Care's response
Hi Customer!

Thank you for reaching out to us! Feedback on how you feel about us, is always welcome here at redBus.

We appreciate the comments you have shared with us and they have been duly noted and acted upon. Please keep writing to us whenever you feel there is something we can do to improve. We’ll work harder to provide hassle free, quality service in the future.

For any other questions please write to us at https://www.redbus.in/info/redcare/

Thank you for contacting us.
Team redBus.
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