[Resolved]  Redbus — bsp bus

Address:

Chennai, Tamil Nadu

I booked the chennai to coimbatore bus today 12th apr'19, with boarding point at kfc poonamallee. But as a regular customer to the bus, i usually board at ambedkar statue, poonamallee (Which is before the stop i had booked as boarding point). I informed half hour prior to the bus driver about my change in boarding point. However, the bus passed me without stopping and went to the kfc stop and called me. I told him to wait (To which he said ok) and took an auto (Rs. 150) to reach kfc stop, only to find the bus already gone. When i called the driver ([protected]), he cut my call saying the bus can't wait. I have lost my time, my money (Rs.1165) and my peace of mind. This is the worst attitude, given that i am a regular boarder in this bus (Bsp travels). I demand my amount to be refunded and as to the emotional loss, i shall recommend anyone i meet, not to book this bus.