[Resolved] Redbus — Bus and app issue

slam khan

from Mumbai, Maharashtra

Address:	400706
Website:	Redbus

While booking I have selected Nerul as the destination. But the sheet with bus conductor shows Mumbai and he dropped me at Sion as a last stop. The bus was going to Pune. Tried to contact Redbus but they told to contact bus operator. Seriously pissed off by Redbus and Neeta bus service. First and last booking from Redbus. I want redbus to pay my Ola expense that I have to pay for going home at 2.00am.

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Feb 19, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by slam khan Also Redbus has changed my feedback for the trip.

Verified Support

Jan 19, 2017

Red Bus Customer Care's response Hi Khan,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.