[Resolved]  Redbus — bus cancelled refund

I booked a ticket in kpn travels for today[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and rs.370 will be processed. Since the travels itself cancelled the bus, they asked me to request you to get the full ticket amount to be refunded. So kindly take my request and refund me the remaining amount as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
Red Bus Customer Care's response
Hi Gayathiri,

Greetings from redBus!

We regret the inconvenience caused. Trust your concern has been resolved. If you are yet to get the resolution on this issue, we request you to share your concern along with registered email id and transaction id at [protected]@redbus.in

We will assist you accordingly.

Thank You
Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3899
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information