[Resolved]  Redbus — bus not departed from ranchi govt bust stand - kiran travels, 8th september 2019 at 14.30

I book a ticket of red bus, kiran travels, ticket no tna[protected], from ranchi govt bus stand to dhanbad, date 8th sept 2019, departure time 14.30. But there was no kiran travel bus at ranchi gvt bus stand, and no bus of kiran travel departed from ranchi govt bus stand on 8th sept 2019 at 14.30. I contacted customer care of kiran travels, they told me to come patel chawque. I was not in a position to come patel chawque
So i did not get any bus of kiran travel at 14.30,, 8th sept 2019, ranchi govt bus stand.
Pl return my money (Rs 277.5) as no bus departed/ available at proper time on above mentioned date.
I did not travel with that bus, as no bus departed from that place.
Pl return my money and answer me why it was not informed me earlier about cancellation of that bus from particular places.