[Resolved] Redbus — Bus not operated by srs travels refund my amount | |
I'm nandeesh working as advocate I have booked ticket from Napoklu to Banglore on 5th March 2021 . But on that day bus not operated Im faced so many problems to reach Banglore. I have complainant against refund but your helpline told bus operated . Srs travell clearly told to me bus not operated by srs.i have all records regarding.please refund my amount as soon as possible. I'm waiting for ur positive response Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 10, 2021 Red Bus Customer Care's response Hi Nandeesh, Greetings from redBus!! Kindly accept our sincere apologies for the inconvenience caused due to bus cancellation. We have initiated the refund process on 10th April 2021. The full refund will be credited back to the payment source in 5 to 7 business days as per the standard banking procedure. Kindly wait for the refund credit as per the line shared. Please note that we are committed to giving you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience. Thank you, Team redBus | |
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