[Resolved] Redbus — bus services not provided as per ticket

J77

from Agra, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh
Website:	redbus.in

On 19Aug 17 I planned to travel from Lucknow to Agra. I made a ticket through redbus in sahara travels. But on the day of departure my bus was automatically changed to Amar travels and I was told that if I will not travel in Amar travels bus than they will cancel the ticket. I have attached my ticket which I made for sahara travels. I is against T&C of a company and I want monetary compensation from the company.

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Sep 25, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Red Bus Customer Care's response Dear Mr.Singh,

Greetings from redBus.in!

Ticket ID : TK9D28862886

We sincerely apologize for the hassle you had to go through. We have escalated the issue to our relevant stakeholders and the same may take 1-2 business days for us to receive an update. Rest assured we shall share an update as soon as possible.

We request your co-operation.

Team Redbus.

Sep 03, 2017

Updated by J77 I have not received any updates on my complain and the last update was on 24 Aug. Plz tell status of my complain.

Sep 09, 2017

Updated by J77 I have not received any updates on my complain and the last update was on 24 Aug. Plz tell status of my complain.or call me on [protected] or [protected]