[Resolved]  Redbus — bus was cancelled, money not refunded

Hi redbus team,

Thanks for your continous support,

I have booked the ticket on 01/11/19 from "dhule to surat" for dated 02/11/19 at bus schedule time 10:15am.

The bus name is : msrtc parivahan night express

According to schedule, i reached to boarding point before 1 hr and wait for further 3:15 hrs. But bus has not came there and nobody has informed, no response from refbus team.

I lost my time, money, trust too for further booking.

Please arrange to refund my payment on priority and escalet the concern to avoid such inconveniences in future.

Thanks and regards,
Vikas mali