Redbus — cancel bus tickets and ask for refund due to lockdown for covid19

Address:

32000

Ticket number=myp4f37026987 & myp4f86554865
Both ticket need to be cancel as within the lockdown period.
Pls assist to get refund for this.
I also didn't fore see for this unavoidable case. Hopefully this can getting resolve as soon as possible.
Due to this lockdown, a lot of activities had been cancelled and a lot of inconvenience occurred. I book the ticket before the lockdown announcements and the travel period are during the lockdown period.
I also not sure this lockdown will be extend or not. Hence i am here to request for cancellation with refund.