[Resolved]  Redbus — cancellation amount did not refund

Address:600012

Dear sir/ madam,

I have cancelled my red bus ticket on 4th march 2018 but still now i did not get my refund amount.

I have raised call log from red bus customer care but they are not bothering about my payment. Red bus customer care service is very worst.

Please find the details below,

Ticket booked bus name : k. P. N travels
Booking service : red bus
Boarding date : 05-march-2018
From : trichy to chennai
Boarding time : 10.30 pm
Ticket number : tm[protected]
Pnr number : c[protected]

Red bus complaint number : 3456949

Please find my personal details,

Name : s. Vignesh,
Contact : +91 [protected]
E-mai : [protected]@gmail.com
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Apr 20, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Red Bus Customer Care's response
Dear Vicky,

Greetings from redBus!!!

Sorry to hear this. We would like to inform you that the refund of your ticket TM[protected]is initiated from our end on 04/03/2018. The Ref No/ARN for the same is 74056638064806300438379. If you still haven't received the refund, we suggest that you please check with your bank with the given reference number.

Please feel free to write to us at [protected]@redbus.in for any help in future.

Regards,
Team redBus.
Mar 23, 2018
Updated by Viky4396
Dear Sir,

I have checked with my bank customer.

There is no amount received from your side.

This feels very shame about Redbus.
Very worst service!!!
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