[Resolved] Redbus — cancellation

Felix a Samuel

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	m.redbus.in

Kindly cancel my ticket route: hyderabad to thanjavur
Ticket no: tm[protected]
Passenger name: felix a samuel
Pnr: ored2250745-hyderabad to salem, trichy, thanjavur (H16)
Travels: kallada travels (Suresh kallada)
Departure: 05:45 pm may 12, 2018
Seat numbers: l2
Total fare paid: rs.2236.5
Boarding point: kondapur
Landmark: infront of harsha toyota

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Jun 13, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 13, 2018

Red Bus Customer Care's response Dear Felix,

Thank you for contacting redBus regarding ticket cancellation.
I have checked the policy of this ticket TM[protected] and unfortunately, am unable to cancel it, as the cancellation time-frame expired at 05:35 PM on 11th May 2018. The policy has been mentioned on the E-ticket which was sent to you at the time of booking. Please find below the cancellation policy of the ticket again, for your easy reference.

Time of Cancellation
Cancellation Percentage
After 05:35 PM on 11th May 100%
Between 05:35 PM on 10th May - 05:35 PM on 11th May 50%
Till 05:35 PM on 10th May 15%
You could also cancel your tickets and check the refund status on our app or website.

It has been a pleasure serving you today. Thanks for choosing redBus and have a great day ahead.

Regards,
Team redBus