[Resolved]  Redbus — cancellation charges

Address:	Chennai, Tamil Nadu, 6000041
Website:	www.redbus.iin

Hi,

I have booked three tickets in red bus with corresponding gender. But they consider booker gender for remaining.in my case i have two females and one gender. I mentioned myself and my wife travel together and for my grand mother i booked different sheet. But in the system they consider all ticket as male. So i request red bus to change the gender as female for my grand mother.
But they told me to cancel the ticket. And it will take only 10%.

Here also they have worst logic. I cancelled only one ticket but they charged for three tickets. I mean i booked three tickets for 2400. So each ticket 800. So in my case the detect amount would be 80 rupees. But they detect 240 rupees and extra 30 rupees.

I have raised my concern to red bus. They simply closed my issue without resolving it. I send mail again but they are not responded.

Thanks,
Chandru