[Resolved]  Redbus — cancellation issue

Address:Pune, Maharashtra

I was book my tucket pune to latur on redbus at 10:00am bur some official issue i was cancle this trip but the redbus and travel agency both are not accept my cancelation...why...i[censored] dont gave better service then then why u operate...totally bad service and u will hurras us...redbus u are fraud with us...i want return my money other wise i will claim against you
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Aug 1, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Red Bus Customer Care's response
Hi Sonashrivansh,

Greetings from redBus!

We are sorry for the trouble caused. We are not able to fetch any details with the given information. Please share the booking details with us at [protected]@redbus.in to help you with it. Thanks for choosing redBus.

Regards,
Team redBus.
Complaint comments 

Comments

Pune to Nilanga bus got cancelled on 24th May, I have Raised two tickets but still amount is not refunded back to my account

Ticket number is : 37811897
I have cancelled my ticket on May, 31 (Friday). It's been a week but my money is not refunded. Could you check and let me know the status of my refund.
Journey Details - Pollachi to Chennai
Date of Journey - Jun 02.

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