[Resolved] Redbus — change in travel and timings

[Resolved] Redbus — change in travel and timings

K Kumar Sundaramurthy from Chennai, Tamil Nadu

Dear redbus team Ref:ticket no: tmbu20156921 I booked lakshmi travel bus to reach kanchipuram as boarding point from hosur. Date &time 1th nov [protected]@11.45 p. M Bus has reached boarding point very late around 1.00a. M 2nd nov208 and no prior information and poor commitment. Traveler was djt instead oh lakshmi i don't know why No body responsible for this either redbus nor lakshmi travel. Really i felt very bad i will never book tickets from red bus and never deal with lakshmi travel At least take care of other customer Regards s. Kumar Was this information helpful? No (0) Yes (0)
Dec 3, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 02, 2018 Red Bus Customer Care's response Dear Kumar, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the issue faced with your ticket no. TMBU20156921 for your journey from Hosur to Kanchipuram on 1st November 2018. I’m Daniel and I have been working on your case. I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. Your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free quality service in the future. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! With thanks, Team redBus
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