[Resolved] Redbus — did not service the order, advance not returned, damages not paid

Nivebha

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560078
Website:	www.redbus.in

Hello,

Please see the email trail. No response from redbus on this complaint. Further emails were not responded.

Please assist.

Thanks,
Guru
+91 [protected]
_

Hello,

We booked the vehicle for 4am pickup and all our travel plans are spoiled by redbus and the operator. I am going to make alternate arrangements and redbus is solely responsible for the financial and emotional damages. Once i return, i am going to consumer court to claim the damage.

Please go ahead and cancel he booking and be ready for the court proceedings.

Thanks

Guru

On sun, 13 may 2018, 19:05 redbus, wrote:

Dear guru,

Your booking trip id (56b8fyd7km) is confirmed. Please find the driver details..

Source: btm 2nd stage, bengaluru, karnataka, india

Destination: ooty, tamil nadu, india

Vehicle number :ka 01 aa 8641

Person name :bhavana travels ramu

Contact no: [protected]

Alternate number :[protected]

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Jun 30, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Red Bus Customer Care's response Dear Guru,

Greetings from the redBus.

Booking id - 56B8FYD7KM

We’re extremely sorry for the inconvenience caused. We've escalated the issue to concern team and will keep you posted with an update at the earliest.

Thank you for contacting us.
Team redBus.