[Resolved] Redbus — didn't get my refund amount

Larajo

from Mumbai, Maharashtra

Address:

Virudhunagar, Tamil Nadu

I booked my bus ticket by redbus on 31st july 2019 redbus ticket cancelled (Tin: tn8v[protected] from virudhunagar to vellore for dated 9th aug 2019 that tckt amount was 3834/- rs. And cancelled it on 31 july (. Transaction id: [protected])

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 2-7 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Iam pasting the mail which i got from redbus after cancellation.

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Oct 5, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

Red Bus Customer Care's response Hi Larajo,

Greetings from redBus!

We are sorry to hear that. The refund of your ticket TN9B71593146 was processed from our end on 31st July 2019 to the original payment source. The bank ARN number for the same is 75503729213031840057174. Please check with your bank if you have not received the refund yet. Thank you!

Regards,
Team redBus.